Helpdesk Opeartor Job In Saudi Arabia

Others

Job Id :1000431818

Description

 Answers incoming customer telephone calls in a courteous and
professional manner.
 Assists customers/end users with questions on product installation, usage,
and implementation.
 Responds to and investigates customer/end user inquiries, concerns, and
issues via phone, mail, and e-mail in a timely and courteous manner.
 Answers customer inquiries and provides appropriate technical and/or
product-related information.
 Researches and resolves customer complaints.
 Effectively communicates customer issues and concerns to all applicable
internal staff members.
 Organizes and maintains file system; files correspondence and other
records.
 Maintains working knowledge of products and/or services.
 Prepares reports and correspondence as needed.
 Manage daily backups.
 Set-up and maintain computer equipment.
 Maintain computer equipment tracking.
 Performs other duties as assigned by supervisor

Email:
Mob:058

Basic Details

Location : Region: Riyadh

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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