Required Technical Support Representative In Saudi Arabia

Others

Job Id :1000294272

Description

Job Summary:
The Technical Support Representative will provide technical assistance and answers to users questions over phone or chat, assisting users by troubleshooting problems with camera hardware and software.

Duties/Responsibilities:
Identifies, investigates, and resolves users problems with Camera software and hardware.
Support calls, chat, email, and/or other communication from users with inquiries regarding Camera software programming, connectivity, and similar concerns.
Consults with users to determine steps and procedures taken to identify and resolve the problem.
Guides users through diagnostic and troubleshooting processes verbally.
Arranges service by software or hardware vendors to repair or replace defective products.
Maintains all the records.
Performs other related duties as assigned.

Required Skills/Abilities:
Excellent verbal and written communication skills (English and Arabic).
Excellent interpersonal and customer service skills.
Professional and pleasant telephone manner.
Ability to explain technical issues to technical and nontechnical employees and customers.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.

Experience:
At least three years of experience in customer technical support highly preferred.

Transferable Iqama.
Any Nationalities.

Interested candidate, please send your CV at


Basic Details

Location : Riyadh

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

The current job you are viewing is either old or expired

Kindly look at the latest jobs

For the related jobs check below

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .