Reservation Agent Job In Saudi Arabia

Others

Job Id :1000293532

Description

We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

• Process and confirm guest room reservations made by clients on the phone, by letter, or by fax
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints, and requests regarding reservations
• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
• Show complete product knowledge, understand rate structure, and apply rate management
• Maintain an established filing system for all correspondence and collate reports as required by the Reservations Manager or Supervisor
• Promote and maintain good public relations and endeavors to maximize business
• Maintain an accurate room status at all times
• Ensure all incoming calls are answered, information received by fax is inputted, and check constantly the incoming e-mails
• Organize visa requests for hotel guests as per hotel policy and up-sell whenever an opportunity is identified

Contact Email:

Basic Details

Location : Hail

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

The current job you are viewing is either old or expired

Kindly look at the latest jobs

For the related jobs check below

By using our site, you acknowledge that you have read and understand our Cookie & Privacy Policy, and our User Agreement .