CAFM Operator Job In Saudi Arabia

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Description

The CAFM (Computer-Aided Facility Management) Operator is responsible for operating and maintaining the CAFM system to support facility management operations. The role includes managing work orders, preventive maintenance schedules, asset records, service requests, technician assignments, and reporting to ensure the efficient delivery of facility management services.

Key Responsibilities
Operate and maintain the CAFM system in accordance with company procedures.
Create, assign, monitor, and close corrective and preventive maintenance work orders.
Receive and register maintenance requests from clients and end users.
Update asset information, equipment records, and maintenance history in the CAFM database.
Schedule preventive maintenance activities according to approved maintenance plans.
Coordinate with maintenance supervisors and technicians to ensure timely completion of work orders.
Monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Generate daily, weekly, and monthly maintenance reports.
Maintain accurate records of assets, spare parts, equipment warranties, and maintenance activities.
Verify work completion and update job status in the CAFM system.
Track technician attendance, task progress, and work order completion.
Assist in preparing maintenance schedules, manpower planning, and resource allocation.
Coordinate with clients regarding service requests and maintenance updates.
Ensure data accuracy and maintain the confidentiality of company information.
Support audits by providing maintenance records and reports.
Perform any other duties assigned by the Facility Manager or Operations Manager.
Qualifications
Diploma or Bachelor's Degree in Facility Management, Engineering, Information Technology, Business Administration, or a related field.
Certification or training in CAFM software is an advantage.
Experience
Minimum 2–5 years of experience in Facility Management or Operations & Maintenance.
Experience using CAFM systems such as Archibus, IBM Maximo, Planon, FSI Concept Evolution, SAP PM, Oracle, FM:Systems, or similar.
Experience in commercial buildings, hospitals, airports, universities, or residential compounds is preferred.
Technical Skills
Strong knowledge of CAFM and CMMS systems.
Experience in work order management and preventive maintenance planning.
Asset management and lifecycle tracking.
Preventive and corrective maintenance scheduling.
Knowledge of SLA and KPI monitoring.
Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).
Ability to generate reports and analyse maintenance data.
Basic understanding of MEP systems, HVAC, electrical, plumbing, fire protection, and building maintenance.
Skills & Competencies
Excellent organisational and time management skills.
Strong analytical and problem-solving abilities.
Good communication and interpersonal skills.
High level of accuracy and attention to detail.
Ability to work under pressure and meet deadlines.
Customer service-oriented approach.
Ability to work independently and as part of a team.
Strong data entry and record management skills.
Working Conditions
Office-based with occasional site visits.
Standard working hours with flexibility for emergency support when required.
May require shift work depending on project requirements.
Key Performance Indicators (KPIs)
Percentage of work orders completed within SLA.
Preventive maintenance compliance rate.
Accuracy and completeness of CAFM data.
Timeliness of work order assignment and closure.
Asset data accuracy.
Monthly report submission on time.
Customer satisfaction with service request handling.
Reduction in overdue maintenance tasks.
Compliance with company policies and safety procedures.
Preferred Knowledge
CAFM/CMMS software operation.
Facility Management best practices.
Asset lifecycle management.
Preventive maintenance planning.
Building systems (HVAC, Electrical, Plumbing, Fire Protection).
ISO 41001 Facility Management standards (preferred).
Health, Safety, and Environment (HSE) requirements.

Basic Details

Location : Region: Abha

Qualification :

Posted : 1 month ago

Job Type : Full-Time

Company : Saudi Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : ronakalwafa25@gmail.com

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