Customer Service Representative (Filipino, Indonesian, Indian, Nepali Nationals Only)

Customer Service Representative

Job Id :1000480699

Description

Riyadh, Saudi Arabia
Salary: SAR 4,100 (minimum)
Employment Type: Full-time

Job Description:
We are seeking highly motivated and skilled **Customer Service Representatives** to join our team in Riyadh. This position is open exclusively to **Filipino, Indonesian, and Nepali nationals**. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to handle inquiries and resolve issues efficiently.

**Key Responsibilities:**
1. Provide exceptional customer service through phone, email, and chat channels.
2. Address customer inquiries, complaints, and feedback promptly and professionally.
3. Maintain accurate records of customer interactions and transactions.
4. Assist customers with product information, troubleshooting, and issue resolution.
5. Collaborate with internal teams to ensure customer satisfaction.
6. Meet and exceed performance targets, including response time and resolution rates.
7. Stay updated on company products, services, and policies to provide accurate information.

**Requirements:**
1. **Minimum Qualification:** Graduation degree from a recognized institution.
2. **Nationality:** Open only to Filipino, Indonesian, Indian or Nepali nationals.
3. **Language Skills:** Fluency in English (written and spoken) is mandatory. Knowledge of Arabic or additional languages is a plus.
4. **Experience:** Prior experience in customer service or a related field is preferred but not mandatory.
5. **Skills:**
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Problem-solving skills and a proactive attitude.
- Proficiency in using customer service software and tools.
6. **Visa Status:** Candidates must have a valid transferable Iqama (residency permit) for Saudi Arabia.

**Benefits:**
- Competitive salary starting at SAR 4,100.
- Opportunities for career growth and development.
- Friendly and supportive work environment.

How to Apply:
Interested candidates are invited to submit their updated CV/resume to with the subject line "Customer Service Representative Application - [Your Nationality]." or WhatsApp 076. Shortlisted candidates will be contacted for an interview.

Join our team and be part of a dynamic organization that values its employees and customers alike!

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Note: Only Filipino, Indonesian, Indian and Nepali nationals will be considered for this position.

Basic Details

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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