Fulfillment Team Leader - 4,500 SAR Full Package

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Description

We are looking for a high-energy, results-driven Fulfillment Team Leader to oversee our daily warehouse order fulfillment operations. In this role, you will lead a dedicated team of associates to ensure every customer order is prepared on time, with flawless accuracy and efficiency.

You aren't just managing tasks—you are building and coaching a high-performing team, optimizing throughput, and driving our service level agreements (SLAs) to success. If you are a natural leader with a sharp eye for process improvement and a passion for operational excellence, we want to hear from you.

Key Responsibilities
Daily Operations & Order Fulfillment

On-Time Order Execution: Plan and direct daily picking, packing, and shipping workflows to ensure all orders are processed accurately and dispatched on schedule.

Quality & Accuracy: Implement and enforce rigorous quality control measures to maintain minimal error rates and return volumes.

Efficiency & Workflow Optimization: Monitor floor workflow continuously, identifying bottlenecks and reallocating labor dynamically to maintain peak productivity.

Team Leadership & Performance Management

Coaching & Mentorship: Lead, train, and develop fulfillment associates to help them reach individual performance targets and career growth goals.

Performance Tracking: Set daily KPIs, conduct regular performance check-ins, and manage efficiency metrics (units per hour, pick accuracy, handling times).

Culture & Accountability: Foster a positive, safe, and accountable team environment grounded in teamwork and continuous improvement.

SLA & Metrics Management

SLA Compliance: Drive daily floor execution to consistently meet or exceed internal and external Service Level Agreements (same-day fulfillment, cut-off deadlines).

Data-Driven Monitoring: Track and analyze daily operational logs and efficiency reports to make proactive adjustments.

Cross-Department Collaboration: Partner with inventory, customer support, and logistics teams to quickly resolve inventory discrepancies or shipping issues.

Safety & Process Compliance

Enforce all warehouse safety protocols, OSHA guidelines, and standard operating procedures (SOPs).

Maintain a clean, organized, and ergonomic working environment (5S principles).

Qualifications & Requirements
Experience: 2–4+ years of experience in warehouse fulfillment, e-commerce operations, or logistics, with at least 1–2 years in a supervisory or leadership role.

Proven Leadership: Strong track record of motivating teams, resolving operational friction, and managing workforce performance effectively.

SLA Focus: Demonstrated experience operating in fast-paced environments with strict time-to-ship and quality SLAs.

Systems Familiarity: Experience using Warehouse Management Systems (WMS), inventory tracking software, and barcode scanning tools.

Problem-Solving Ability: Quick decision-making skills with a knack for real-time trouble-shooting under deadline pressure.

Physical Requirements: Ability to stand/walk for extended periods and lift up to []e.g., 50 lbs] as needed on the warehouse floor.

Basic Details

Location : Region: Sulai

Qualification :

Posted : Today

Job Type : Full-Time

Company : Saudi Jobs

Contact Info

Mobile : Not-Mentioned

Alternate Mobile : Not-Mentioned

Email : riyadh.jobs.ksa@gmail.com

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