IT Deskside Technician - Riyad (7K-8K Riyal)

Technician

Job Id :1000536488

Description

Candidate Requirements
We are looking for an experienced IT Deskside Technician to provide on-site IT support to end users at a client location in Jeddah.

Salary: 7K-8K Riyal

Preferred candidates:
Option 1 – Saudi Nationals

Option 2 – Non-Saudi Technicians
- Non-Saudi technician must have a valid Saudi working visa through the supplier’s legal entity in Saudi Arabia.
- Visa/work authorization must be valid for the duration of the assignment.

Language Requirements
- English: B2 level
- Arabic: B2–C1 level

Technical Experience
- 2–3 years of experience in an IT Support / Deskside Support role
- Desktop and laptop hardware/software troubleshooting
- Windows 7/10 OS troubleshooting
- Basic network troubleshooting
- Microsoft Office latest versions
- Basic Microsoft Active Directory knowledge
- Microsoft Group Policy Objects (GPO) experience
- Printer and peripheral troubleshooting
- Hardware installation, movement and de-installation
- Virus detection and eradication procedures
- Basic tablet/smart device support
- ITSM / ticket management tools preferred
- Ability to accurately track and update incidents/tickets

Key Responsibilities
- Provide on-site IT support to end users
- Diagnose and resolve hardware and software issues
- Troubleshoot PCs, laptops, printers, scanners and other peripherals
- Install, configure and upgrade supported hardware/software
- Support key business/engineering applications
- Work closely with Service Desk and other IT support teams
- Handle incidents according to priority, SLA and project procedures
- Communicate technical information clearly to non-technical users
- Maintain a high level of customer service
- Work independently while being a strong team player

Basic Details

Location : Region: Riyadh

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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