Design, develop, and deliver advanced training programs on home appliances to enhance sales and technical staff proficiency. Utilize market analytics and data-driven insights to ensure training aligns with current market trends and customer preferences in KSA.
Job Matrix
Key Responsibilities
Category Details
Advanced Training Development
- Curriculum Design: Create comprehensive, bilingual (Arabic & English) training curricula using advanced instructional design principles.
- E-Learning Modules: Develop interactive e-learning modules using tools like Articulate Storyline.
- Immersive Technologies: Incorporate VR/AR technologies for immersive learning experiences.
- Content Updates: Regularly update training materials to reflect new products, technologies, and market trends.
Expert-Level Training Delivery
- Dynamic Sessions: Deliver engaging training sessions employing varied methodologies (workshops, simulations, role-plays).
- Advanced Tools: Utilize cutting-edge presentation tools and techniques.
- Bilingual Facilitation: Conduct sessions in both Arabic and English, catering to diverse learning styles.
- Virtual Training: Leverage platforms like Zoom and Microsoft Teams for remote training.
Market Intelligence & Analytics
- Data Analysis: Interpret market data to identify trends and opportunities.
- Consumer Insights: Analyze consumer behavior and preferences specific to KSA.
- Competitive Analysis: Monitor competitors' products and strategies in the local market.
- Strategic Integration: Incorporate analytical findings into training content to enhance relevance and effectiveness.
Customization & Localization
- Cultural Relevance: Adapt training materials to reflect Saudi cultural nuances and consumer behaviors.
- Regulatory Compliance: Ensure content complies with regional regulations and standards.
- Local Examples: Use region-specific case studies and success stories to enhance engagement.
Advanced Evaluation Techniques
- Assessment Tools: Implement sophisticated evaluation tools to measure training effectiveness.
- Data-Driven Insights: Use analytics to assess learning outcomes and ROI.
- Feedback Integration: Incorporate participant feedback for continuous improvement.
- Reporting: Provide comprehensive reports with actionable insights to management.
Technological Proficiency
- LMS Expertise: Mastery of platforms like Moodle and SAP Litmos.
- Analytics Software: Proficient in tools like Tableau or Power BI for data visualization.
- Virtual Training Technologies: Skilled in using VR/AR and interactive tools for enhanced learning experiences.
Communication Skills
- Bilingual Excellence: Exceptional ability to communicate complex concepts clearly in both Arabic and English.
- Persuasive Communication: Skilled in motivating and influencing staff through effective communication.
- Active Listening: Attentive to learner needs and responsive to feedback.
Leadership & Mentorship
- Team Leadership: Lead and mentor junior trainers, fostering professional growth.
- Project Management: Oversee large-scale training initiatives.
- Continuous Learning Culture: Promote an environment of ongoing learning and development.
Collaboration
- Cross-Functional Coordination: Work closely with Sales, Marketing, and Product Development teams.
- Stakeholder Engagement: Build strong relationships with internal and external stakeholders.
- Industry Networking: Participate in industry events and forums to stay abreast of market developments.
Regulatory Compliance
- Policy Adherence: Ensure all training content complies with KSA regulations and company policies.
- Ethical Standards: Uphold legal and ethical standards in all training activities.
- Regulatory Updates: Stay informed about changes in industry regulations.
Continuous Improvement
- Feedback Mechanisms: Implement systems to gather and act on participant and stakeholder feedback.
- Innovation: Integrate the latest training methodologies and technologies into programs.
- Quality Assurance: Regularly assess and enhance training quality and effectiveness.
Performance Metrics
- KPI Development: Establish key performance indicators for training success.
- Data Analysis: Use metrics to measure training impact on sales performance and customer satisfaction.
- Reporting: Provide regular updates to senior management with data-driven insights.
Educational Qualifications
• Degree: Bachelor's degree in Education, Engineering, or a related field.
• Certifications: Advanced certifications such as Certified Professional in Learning and Performance (CPLP), Instructional Design, or Training Management.
• Professional Development: Commitment to ongoing education in training methodologies and home appliance technologies.
Additional Requirements
• Analytical Skills: Strong ability to interpret data and market analytics.
• Market Know-How: In-depth knowledge of the KSA home appliances market.
• Travel: Willingness to travel within KSA.
• Soft Skills: High emotional intelligence, adaptability, problem-solving abilities.
Salary and Benefits
• Competitive Salary: Details to be discussed during the interview process.
• Benefits Package: Health insurance, housing allowance, transportation allowance, annual leave as per company policy and KSA labor laws.
• Professional Development: Access to training, conferences, and certifications.
• Additional Perks: Performance bonuses, employee discounts, career advancement opportunities.
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