Service Coordinator Job In Saudi Arabia

Coordinator

Job Id :1000406806

Description

Required skills and Special requirements:
 Fluent in English
 Excellent organizational, administrative and communication skills
 Ability to deliver high standards of customer service
 Be result-oriented and customer focused
 Ability to multi-task in a constantly changing environment
 Proficient in Microsoft Office and any other software related to the Sales (ERP)

Duties and Responsibilities :
 Receive customer enquiries for Service
 Raise quotations quickly and efficiently in accordance with company procedure/guidelines and ensure follow
up for all queries received
 After receipt of customer confirmation, liaise with technical staff to schedule attendance of service
 Coordinate with customers or port authorities for gate pass issuance and other permit required
 Arrange for hotel and flight booking when required
 Prepare, schedule, record, coordinate and monitor the assigned services.
 Monitor contract compliance to applicable practices, policies, standards and specifications for the
services, service reports, certificates, invoices.
 Interact daily with the service team to interpret their needs and requirements.
 Coordinate and communicate daily with external clients and internal team to provide assistance and
support on issues related to the services.
 Review service deliverables and initiate appropriate corrective actions
 Prepare and manage requests for all external govt. and client site access for service personnel and
vehicles.
 Initiate and execute requests for logistics and transportation of service-related activities.
 Manage and follow up on client requests for quotations for items and services from third party
suppliers.
 Prepare, verify and submit invoices and all documents required as per client policies and procedures.
 Prepare and update reports on service activities and invoices as required by the management and
client.
 Evaluate and ensure complete compliance to contract requirements.
 Ensure that invoices and delivery note are submitted to customer accordingly
 Prepare expense report and monthly sales report

Basic Details

Location : Region: Khobar )

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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