Reception Job In Saudi Arabia

Receptionist

Job Id :1000379659

Description

only syria

male or female

kindly send the cv only no calling

Job Title: Receptionist and Customer Service Representative

Responsibilities:

Reception and Customer Welcome:
Open and prepare the reception area for customer arrivals.
Ensure a welcoming environment for customers.

Order Processing and Financial Transactions:
Operate external order systems and review them.
Manage cash register transactions and payment devices.

Phone Communication:
Review and respond to incoming phone calls promptly.
Follow up on unanswered calls, ensuring a call-back or a message via WhatsApp.

Customer Interaction:
Review complete customer interactions and address any additional inquiries.
Respond to customer queries efficiently and professionally.

Email Management:
Open and review emails daily.
Respond to customer emails following established procedures based on the content.

Inquiry Reports and Data Updates:
Review inquiry reports and update customer data accordingly.

WhatsApp Communication:
Review and respond to pending customer inquiries on WhatsApp, ensuring at least one full review each day.

Shift Transition:
Complete any remaining tasks from the morning shift.
Prepare notes and labels for the evening shift and vice versa.

Reservation Schedule:
Daily review of reservation schedules.
Ensure all orders in the reservation schedule are communicated to the kitchen for the corresponding day.

Events and Catering Updates:
Update the events and catering file regularly.

Pending Invoices:
Review and follow up on outstanding invoices from companies and individual clients.

Corporate Invoicing:
Generate and submit invoices for Aramco and other corporate clients on the same day as the order.

Price Quotations:
Prepare and share price quotations with the events manager, ensuring price validation before customer interaction.

Daily Sales Reports:
Compile and submit daily sales reports for accounting purposes.

Management Sales Reports:
Provide daily sales reports to the management team.

Name Tag Coordination:
Coordinate and prepare name tags for events daily.

Employee and Vehicle Logs:
Update employee and vehicle logs for Aramco.

Basic Details

Location : Region: Khobar

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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