Customer Support Specialist Job In Saudi Arabia

Others

Job Id :1000301079

Description

We are hiring in Riyadh "customer support specialist "

 Respond to customer queries in a timely and accurate way, via phone, email, or chat

 Identify customer needs and help customers use specific features

 Analyze and report equipment malfunctions (for example, electrical, mechanical, and civil)

 Update internal reports daily and monthly basis.

 Share feature requests and effective workarounds with team members

 Follow up with customers to ensure their technical issues are resolved

 Preferred to be familiar with CAFM system

 Gather customer feedback and share it with Shift Engineer

 send CV to To:

Basic Details

Location : Riyadh

Qualification :

Posted :

Job Type : Full-Time

Company : Saudi Jobs

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